We were so lucky to have the best team that we could have hoped for to help organise our concert tour to Spain. Alahree was very professional from the first day of contact and gave me so much confidence to deal with a very trying experience of organising a trip for a group of 38. Our operations manager Sabine was also confident and very professional and from my first contact with her I had no doubt that our tour would be successful. The booking process was fantastic, sometimes under very trying and testing questions from me! When Monarch let us all down on the Monday with only two days to our departure date, Tim the company director and all his team must have worked so hard to save our concert tour. This has to be the most fantastic aspect of our pre-tour experience that not only impressed me but all the group that were waiting anxiously for the latest news. Thank you, thank you for saving the day. In summary: With all the added problems and stress we experienced two days before our tour, OUR CLUB EUROPE TOUR EXPERIENCE WAS BRILLIANT!
[On a concert in Barcelona Cathedral] I think all the audience enjoyed our performance and would add that the highlight was when some of the audience gave us a standing ovation. The Cathedral was very majestic and it was a pleasure for us to sing there.
The hotel was very good and suitable for all our plans and itinerary. Management and staff were so helpful and friendly and made our stay a fantastic experience. We were very happy with the hotel in general and used the pool area as a meeting point. I would be very happy to stay there with my family any time. Please could you let them know how grateful and appreciative all the group were with the very professional way that management and staff dealt with the group on arrival on the Wednesday providing us with hot food and such an organised check in, absolutely brilliant.
“Club Europe helped us put together a wonderful tour to a fantastic city combining art and music. Their agents in the UK and in Barcelona helped us to gain full value from the tremendous experience. The most important things on the tour were right and we thank Club Europe for this. The concert venues were appropriate and inspirational. The accommodation was appropriate for the most part. The choices of where to eat our main meals were excellent. The Tour Manager worked with us. The transfers were punctual and comfortable and the excursions lived up to (and surpassed) expectations.”
“[On a concert in a monastery] This was a fantastic setting. The choir sang acapella. The sound was beautiful.”
“Ali was lovely. Very supportive and helpful. It is very important to have a tour manager who can tune in to your needs and smooth the path that you wish to take.”
“The coach driver, Jose, was excellent too.”
“A perfect location for our group, everyone at the hotel was helpful and welcoming, the concert venues were great and we loved the excursions. The portal was also brilliant - so helpful to have everything organised and accessible in one place.”
“[on an open air concert] The setting was idyllic. It was our most memorable concert of the tour.”
“It was perfect and exceeded expectations.”
“Friendly and professional.”
“A fantastic week as always. Thank you for another fantastic experience.”
“Jordi was a very friendly man who clearly knew a great deal about Barcelona and the surrounding area. He was very welcoming and fitted in easily. I’m very grateful for all that he did. There were definitely times when I wouldn’t have coped without him and his Spanish!”
“Very friendly (but not overly so) at all times. Came and watched our concerts and were very enthusiastic towards us.”
“Absolutely amazing time had by all, great location, activities and concerts. Thanks to all for organising the trip.”
“Great accommodation. Really good, safe location.”
“Great, they were keen to do their job properly and were very friendly.”
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