Reviews

by Matthew

Party Leader

Merseyside

Overall Review

Hannah was fantastic as always. Extremely efficient, thorough, professional and patient. Sabine was extremely helpful and thorough with all of my requests. She left no stone unturned to provide us with an unforgettable tour. Our chamber choir tour to Prague is something that we will never forget (from our year 7s right up to staff) – probably for the rest of our lives. Thank you.

Education Review

[On a concert in a cathedral] The most significant Church/cathedral in the Czech Republic – of course we’d like to return! [On an outdoor concert] A beautiful outdoor garden performance – very informal. No acoustics but it was so intimate and quiet – a beautiful moment. [On a concert in a museum] The best acoustic of the tour – it was awesome, especially for our choir. It felt like the clouds of Heaven itself has parted and a choir of angels descended. This venue was one of the highlights of the tour because of the acoustic and appreciative audience. It was honestly a special moment for me, our girls and their visiting families. [On a concert in a church] A beautiful church, lovely acoustic, great location, appreciative and knowledgeable audience.

Accommodation Review

Prague was a fantastic destination, especially for choirs. It was perfect for groups. The buffet food at breakfast and dinner was excellent and very tasty.

Rep Review

During a busy tour, Jitka helped us move seamlessly through Prague and into venues without a single hiccup. She was fantastic – almost too good at times when she would talk the girls through the next day before I even got a chance to have a chat with them. Couldn’t have done it without her – extremely pleasant and helpful.

by Louise

Party Leader

North Yorkshire

Overall Review

It is very strange because although I haven’t spoken to Alahree [their Account Manager] in person, she feels like a friend through email. Very quick to respond, always helpful nothing is too much trouble to sort out. Similarly Sabine [their Operations Manager] has been patient, helpful and kind. Overall: Great company to use. I really like the fact accommodation is of a good quality when my staff and myself are giving up our holiday it is nice to know we have somewhere comfortable to stay.

Accommodation Review

A good standard of hotel for all. The food was varied and plentiful. The rooms were clean and spacious. The staff were very helpful and attentive. We also felt very secure/safe due to the security staff on duty walking the corridors.

Transport Review

All the drivers who were involved were great, but Steve and Dave were lovely people, nothing was too much trouble. Couldn’t fault them, best we have had.

by Yusra

Party Leader

Abu Dhabi

Overall Review

“Thank you so much for all the effort you put in to make this trip possible for us. Everyone had a wonderful time and I am sure the kids will take away a lot from this experience. The tour operators working with us were wonderful making every little bit of the trip enjoyable for us. It was a very well-planned trip and we were very pleased with everything Club Europe did for us. We were very impressed with the attention to detail and how responsiveness everyone was to all of our needs.”

Rep Review

“Both our tour managers were wonderful. Jitka was great. She was very informative and the students really appreciated her tours and Karin was really professional and very helpful.”

by Jane

Head of Music

Kent

Overall Review

“We had a great time! Everything went really well. Thank you so much once again for a brilliant tour. The students have all had the most amazing time.”

Education Review

“The concerts were great! We’ve never had such good audiences. All of the venues were lovely, with perfect performance spaces and good acoustics. The agency that organised the concerts was super-efficient. We were really pleased with all three concerts, and had a great time.”

Visits Review

“The excursions were all excellent. We LOVED TEP-Faktor! What a brilliant place. It was such fun, and everybody had an absolutely amazing time. The river cruise was great too, and the food was lovely. The walking tour of Prague was perfect. AquaPalace was very much appreciated by students, who loved all the flumes/wave machines.”

Accommodation Review

“The hotel was great. They went out of their way to cater for our vegan even though the Czechs really don’t get veganism. The rooms were perfect and the bar was open all night(!)”

Rep Review

“Our tour manager Alena was superb. She was friendly and super-efficient, even organising a place for us all to have lunch on Friday that was absolutely perfect. She gets 10/10 and was an absolute pleasure to work with. “

Transport Review

“The coach was excellent and our drivers Gareth and Glen were fantastic - helpful, friendly and fun (and really good drivers). The feeder drivers were great too. The coach itself was very modern and we were all very excited to find that it had phone charging points! “

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"Club Europe makes organising a tour so easy, I can’t recommend them enough."

Anthony Chew, Head of Music, Darwen Aldridge Community Academy, Lancashire.

"Alahree always understands perfectly what we want and need! Our music tours give our students the best memories of their time at school."

Jane Werry, Head of Music, Hayes School, Kent.

"Club Europe always go the extra mile to ensure that our needs are met. They have continued to provide us with a good, varied tour programme demonstrating excellent customer service."

James Williams, Llandovery College, Carmarthenshire.

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