Luke, (their account manager )was excellent as always. There was always constant and quick contact and understanding in relation to me not meeting deadlines. We had an AMAZING TRIP!
Accommodation and the location were excellent as always.
Brilliant! Bubbly, helpful – funny and kind. The utmost professionals. So glad we got to work with Richard and Paul again
“Throughout the process Luke has been incredibly professional and very personable. The efficiency, flexibility and friendliness of your staff was great and made my life a lot easier. I think [Club Europe] have been excellent, helpful, flexible and communicative.”
“The ski hire was exceptional - an excellent service and very flexible in terms of changing boot sizes etc. during the week to get best fit.”
“Location was great with a regular ski bus to the resort slopes, and rental shop directly opposite.”
“Cath is my contact at Club Europe and she is amazing. She will always answer my questions, concerns immediately and work out solutions to any problems that we experience. She has taken the load off me on many occasions. We have a great working relationship. Club Europe provides amazing trips that pupils will remember forever.”
“We love our resort. It is perfect for our school. The accommodation is excellent as always. Location is perfect. The journey to Kuhtai is not a problem for us. It is nice to be staying in a quieter area where there is nothing going on which could tempt our kids. The staff were brilliant as always. We love the Grieserhof staff. They are more like friends at this point.”
Cath is there for us whenever I need her at the end of the phone. She is always a big support to me especially when problems crop up on the school’s end. Cath always tries to find a solution that is best fit the school and working so locally to them is a huge bonus. Even when I was on the trip, I had a few logistics to sort out which Cath helped me with instantly. She was at the end of the phone whenever I needed her and double checking that everything was going great. Which it did. There are no aspects that need to be improved; your service to me as the trip leader and the organisation of the trip is second to none. Club Europe supports staff organising safe ski trips where the kids have the opportunity to progress tremendously during the week and have the time of their lives.
The quality of all 5 instructors were amazing. We had Alex and Eddie again which is always great to have teachers back who know the school and our kids.The other three instructors were amazing.
The resort is perfect. We have always been blessed with beautiful blue skies and snow sure slopes over the past 5 years we have been. Kuhtai is a brilliant skiing resort for school groups. It is small enough not to have any kids go missing and but big enough for the advanced skiers not to get bored on the slopes. The accommodation is wonderful. The Greiserhof hotel is a lovely sole occupancy hotel that is perfect for our school group. The hotel staff are wonderfully caring and ensure that every child eats the food during the week. They also accommodate the fussy eaters of the group without complaint. The location of the hotel is perfect for our group as the hotel is a 20 min drive by coach or the local ski bus. There is a brilliant button lift slope across from the hotel which is great for the first day when we find our ski legs.
Sarah Whitbread, London