Fantastic, the experience the students and staff had was outstanding, lots of unseen work done behind the scenes makes the trip run smoothly. We have since had lots of praise from parents. Luke was fantastic throughout whole organisation of the trip from day one. Gives very clear and detailed information of the trip, including times, dates of activities and and contacts for the coach drivers and the hotel owners. Alison had excellent communication with regards to the evening entertainment, particularly when there was a change to the events programme. She was able to highlight an issue with the logistics and offer a fantastic alternative. The online portal is an excellent tool for me and the parents information evening was excellent for parents and staff to ask any questions. Also, Luke made a various visits to school at the start of the whole process. It was great to talk face to face.
The students loved the ice hockey evening; they were all given a free drinks token and enough seats provided to accommodate our large group in one area. It was also nice for Tim Johnson to find us, drop in and ask how our tour is going. I think the mix of the cultural and enjoyment activities was fantastic. Initially students find the Tyrolean evening awkward and funny, but the group delivering the evening were great at getting the group active and involved. The cultural experience is a major part of our trip. Experiencing different foods, cultures and attitudes broadening the students’ views and ideas about different countries.
The accommodation was fantastic, lots of room for the students, rooms were excellent, with lots of space provided. The staff were fantastic, we had a large party and the hotel was very accommodating for all. They were able to support us and answer any questions we had. We used all the facilities; they had a games room for staff and students and a snug room for staff. This was great as it gave staff not on duty time to relax and enjoy some peace and quiet.
Excellent - students reacted to the drivers as if they were members of staff at the school. When they ate with us, they were fantastic, having fun, commenting on and praising student behaviour. They became a part of the group very quickly. We’ve had this coach company previously and the professionalism of the drivers and coach itself were fantastic.
Luke [their account manager] was extremely helpful with our last minute booking to go skiing in Austria. We are interested in going with your company again, due to his support in making the trip happen. I found it really helpful having all our information put on the portal and I could go on here at anytime to use this. Overall a fantastic experience for our students, it was one of the best ski resorts we have been to! Thank you for all your help in making our school ski trip happen!
After several years of going on ski trips and organising them, these ski instructors were some of the best we’ve had teach our students. The students thoroughly appreciated their time spent teaching them. Great English spoken by all the instructors and they challenged all the groups. All the instructors provided were superb, also on one day two students who were beginners needed more instruction, so the ski school provided another ski instructor for one day, which was really helpful. We hope in the future we will get instructors similar to these ones, all 4 instructors we had through the week were excellent. On the final day the instructors came along to the hotel and presented the students with their medals and certificates, which was really nice of them.
Overall we were really impressed with the evening activities and found them thoroughly enjoyable. They were some of the best activities options we have had offered in a resort for students.
I thought the hotel had a lot of things for the students to do in there spare time after skiing. Great hotel for the students, lots of things to do in the hotel to keep them amused between coming off the slopes and bedtime. The sports hall was used every evening, the games room and chill out room all the students appreciated these areas. It was good that it was near a supermarket and a short bus journey into the town. The staff in the hotel were very pleasant and accommodating with all our needs for the trip.
I was impressed with [Club Europe’s] clear communication and personal contact. The schedule and details were all clear and I appreciated the additional email from Alison highlighting key dates. It was my first time organising a ski trip and I always knew what was happening.
Skating, skiing and tubing was a great combination.
Great to have everyone all on one floor and great to have a free sauna! All dietary requirements were met.
Johanna was great to have in the same hotel. She was always around for help and organisation.
What a wonderful week we had at the Vordelengau in Saalbach-Hinterglemm last week! Thank you so much for all of your help and support to me running my first ever ski trip! The treats that club Europe left us were very much appreciated!
The ski resort was excellent. The instructors as a whole were outstanding.
The evening entertainment programme was well received – the kids loved it!
The accommodation and food in general was fantastic.
Egon was absolutely fantastic – a real credit to your company!
The bus drivers were an absolute pleasure and made our trip very smooth running!
“[Luke] Excellent communication, rapid response to emails and it helped that I’d met him at the P.E. conference previously. Fantastic experience for all the children involved.”
“The instructors were fantastic, really accommodating and great with our children. A very positive experience.”
“The ice hockey match was fantastic, a highlight for many of the children.”
Head of P.E.
“I give Cath Ruffle five stars!”
“Despite our very late arrival I think the ski hire shop stayed open late for us.”
“Perfect location, lovely host at the guesthouse, friendly staff, fab food. Just all good. Food was amazing.”
“He was vey organised. Very helpful. “
“I was most impressed with Club Europe’s general helpfulness in holding my hand through what was the first tour I have run. Luke was easy to get hold of via email or phone I was expecting to need a lot of paperwork for a 84-person trip but in reality there was very little I needed to have to hand. Luke was reassuring in that we had both covered all bases. A great holiday. Thanks Club Europe.”
“The ski hire was very quick. Really pleased that they let us fit Friday night so no time wasted hitting the slopes Saturday. Students progressed quickly and was very impressed with awards ceremony at end of week. First time in a while instructors have come on an evening and done so. They even stuck around for some of our awards too which was nice.”
“I could not speak highly enough of the work Oli puts in day and night, both visible and behind the scenes. A great rep, and a great bloke. Students genuinely felt like he was just another member of staff which is the highest praise they could give him.”
“The ski instructors were excellent.”
“Top Class. Food excellent as is the hospitality.”
“Simon, our rep is top class, I cannot speak highly enough of him. He is a mister fixer who is always there when you need him and get issues sorted without fuss. Simon has a massive contribution to making it a success.”
“A highly successful and enjoyable ski trip where needs were met to the highest standards. Definitely would recommend Club Europe to other educational providers. Fantastic buddy up system with other schools which allows small parties to still enjoy the skiing experience. Thank you for all of your help with our ski trip this year it has been in our eyes our best trip yet.”
“[About the ski hire] Fantastic, students and staff were able to change equipment throughout the week. Excellent location close to the ski resort. Was walking distance to the nursery slopes. [About the ski school] Instruction was very good and student progressed well within the week. Instructors were very friendly and approachable. Victor was excellent. He even organised a night at a local bar and met us in his own time.”
“All apres ski activities were of a high standard and ensured the students enjoyed the local culture.”
“This is the best hotel we have ever stayed in for a ski trip, providing a relaxing environment, with excellent facilities such as the sports hall and games room for student use. Roomy with friendly staff. Fantastic location and beautiful surroundings.”
“Catherine Ruffle was excellent. Club Europe is the one stop shop for school ski holidays.”
“Brilliant. The Salitererhof is a fabulous place to stay and Hildegarde is an amazing hostess. Superb. Would recommend it to anyone.”
“Cath - excellent communication throughout. Very professional and knowledgeable and good input on our parents info evenings. [On our Club Europe client portal] It was great to have everything in one place. Club Europe is a very professional outfit. Years of experience, friendly and helpful, and above all, they have the student experience at their core.”
“Great, staff in the shop are extremely helpful and the quality of the equipment was excellent.”
“Fantastic, extensive skiing and a good range of different slope types. Access to and around the resort is so easy and clear to navigate. Love it, it must be one of your best. Food great, facilities good, owners very friendly and accommodating. I would highly recommend this accommodation to any group.”
“Egon is very proactive and organised. He thinks ahead and prompts for decisions re timings and logistics. He communicated and liaised well with drivers too.”
“The students loved the ice hockey match.”
“Outstanding. Top quality. The food is outstanding in every respect, quality, variety and quantity. It could not be better.”
“Simon was fantastic, always there at the right time when you needed him. A mister fix it who effortlessly dealt with any issues that rose as he is local and knows everyone.”
“Resort excellent - skiing superb. Instruction way above anything we’ve had before - definitely improved the boys’ skiing at all levels.”
“The spa/swimming was amazing, a definite highlight.”
“The trip was hugely successful and enjoyed by all.”
“Great to be able to ski back to the Eibinghof and easily accesible for town/coach.”
“Veki’s communication was excellent.”
“Another fantastic Club Europe trip - this is why we have kept coming back to you, for almost 20 years now!”
“Once again the trip was an outstanding success. The involvement of both Lewis, Joe and Andy in all activities not just their allotted responsibilities, is greatly appreciated by the staff and is noticed by the kids. The group will remember the evenings just as much as the skiing. Thanks.”
“Lewis was superb and helped to make the trip a success. All problems were dealt with promptly and he was always available.”
“It was an outstanding trip. The quality of the skiing, the tour leader (Luke) and the accommodation were all excellent. Many of the children are looking forward to next year’s trip already.”
“Excellent. Really good rep and Club Europe took great care of us.”
“Outstanding value for money in a beautiful location and a wonderful experience for our students.”
“We had an excellent tour, superbly organised, that was enjoyed by all, thank you.”
“Peter was superb, he did everything possible to make our trip a success, and was very easy to work with.”
“We have been travelling with Club Europe for five years now and this was the best trip so far. Everything went like clockwork. The students definitely had a week to remember. The service from Club Europe has always been of a high standard.”
“Peter was excellent and fitted in with the group very well. Nothing was too much trouble for him.”
“A great week, thank you very much.”
“Julia was excellent in every respect. We would like her next year if at all possible.”
“Overall, a fantastic trip. The snowfall meant conditions were good to ski in (if a little hard to see at times!) which meant lots of powder skiing. The students had a great time.”
“The Voderlengau was very clean and the rooms were fantastic for our needs.”
“A brilliant tour, one of our best yet. Everything ran very smoothly - great ski instructors, accommodation and evening activities, which led to a great ski trip for both students and staff. “
“As usual [the Voderlengau] were fantastic, great accommodation and great food!”
“Our tour ran very smoothly. Egon is brilliant and once again a pleasure to have with us.”
Sarah Whitbread, London