We hope you are coping well with what must be a very strange term for you.
Like you, we are adapting to an ever changing post-Covid world and living with much uncertainty.
I want to reassure you that everyone at Club Europe is still here to support you in any way we can. As a family-run company, the buck stops with us; if your 2021/22 trip is affected in any way, we will do everything we can to find the outcome that works best for your parents, students and staff.
Our approach for 2021 remains the same as our approach for the 2020 bookings. If the FCDO advice is such that travel to your destination is forbidden in the lead up to your trip, then we will offer you an option to defer or if that is not possible, a full cash refund. I want to stress that in 2020 we offered cash refunds to all our clients, where required. We did not issue credit refund notes, as they are neither helpful nor reassuring to our clients.
In the meantime we have introduced our Club Europe Individual Covid Promise. This is our commitment to working with all our schools on an individual basis -whether new or existing clients - to offer you the best possible service. The flexibility that comes with our Promise will ensure we achieve the most positive outcome for your trip.
If you want to talk through anything with me or one of the team, email us at email@example.com and we will get back to you within 24 hours.
For updates on how the travel market is being effected, visit https://www.abta.com/news/coronavirus-outbreak
Hoping you all stay safe and well,
Tim Johnson, Club Europe Managing Director
ps We’ve made another film to keep our spirits up. You can watch it here.
We work with hundreds of schools to create fabulous ski and snowboarding trips to Europe and beyond.
Many of our ski leaders have skied with us for years. Find out what they think of our school ski trips.What our Customers say
Listen to what our teachers have to say, see our ski trips in action, get help planning your next school ski trip.Watch our films
We had a really informative team at Club Europe who are happy to help with any query. Our trip, in one word: Phenomenal!
Sarah Whitbread, Party leader, London
Outstanding customer service. As always, our tour experience with Club Europe was first class and they exceeded our expectations, as they do year on year!
Kevin, Party Leader, Surrey
We’re thrilled to be celebrating our 40th anniversary in 2020. To commemorate this special year, we will be donating £1 for every passenger who travels with us in 2020 to our inspiring snow sports charity partner, Snow-Camp. We’ve enjoyed 40 amazing years; it’s our turn to give something back.Find out more about Snow-Camp
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Unrivalled reputation for over 35 years for high quality tailor-made ski trips.
Family-owned company and trustworthy personal service in the UK and in resort.
No hidden extras or broken promises. Just safe, secure, smooth running ski trips.
As a leading school music tour and school performance tour operator, we specialise in youth music tours to Europe and beyond.
We create wonderful band tours, choir tours and orchestras tours to Europe for ensembles of all kinds.
As a specialist school travel company, we offer the full range of educational school tours, all support and enrich the curriculum.