We hope you are coping well with what must be a very strange term for you.
Like you, we are adapting to an ever changing post-Covid world and living with much uncertainty.
I want to reassure you that everyone at Club Europe is still here to support you in any way we can. As a family-run company, the buck stops with us; if your 2021/22 trip is affected in any way, we will do everything we can to find the outcome that works best for your parents, students and staff.
Our approach for 2021 remains the same as our approach for the 2020 bookings. If the FCDO advice is such that travel to your destination is forbidden in the lead up to your trip, then we will offer you an option to defer or if that is not possible, a full cash refund. I want to stress that in 2020 we offered cash refunds to all our clients, where required. We did not issue credit refund notes, as they are neither helpful nor reassuring to our clients.
In the meantime we have introduced our Club Europe Individual Covid Promise. This is our commitment to working with all our schools on an individual basis -whether new or existing clients - to offer you the best possible service. The flexibility that comes with our Promise will ensure we achieve the most positive outcome for your trip.
If you want to talk through anything with me or one of the team, email us at email@example.com and we will get back to you within 24 hours.
For updates on how the travel market is being effected, visit https://www.abta.com/news/coronavirus-outbreak
Hoping you all stay safe and well,
Tim Johnson, Club Europe Managing Director
ps We’ve made another film to keep our spirits up. You can watch it here.
We work with hundreds of schools to create fantastic pre-season sports tours.
What are our sports leaders saying about our fabulous sports tours? Find out here.What our Customers say
Listen to what our teachers have to say, watch our sports tours in action, get help planning your next sports tour.Watch our films
While we wait for the world to re-open, you may want to consider a sports tour to the UK. From a football tour at St. George’s Park and a rugby tour in Jersey to a multi-sports tour at Loughborough University, take a look at our wide range of UK sports tours.View our UK destinations Worried about travelling because of Covid-19?
Professional, courteous, committed and fun. Many thanks Club Europe for a first class experience.
Nick Howe, St Paul’s Junior School, London
A caring operator who worked hard for the boys to get a great experience and develop their football at the same time.
Tom Whitehead, Head of Football, Dulwich College
We’re thrilled to be celebrating our 40th anniversary in 2020. To commemorate this special year, we will be donating £1 for every passenger who travels with us in 2020 to our two inspiring charities, Keys of Change and Snow-Camp. We’ve enjoyed 40 amazing years; it’s our turn to give something back.Find out more about Snow-Camp Find out more about Keys of Change
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