Supporting them and ensuring they have a safe, successful and smooth-running school trip is our top priority.
Our Managing Director, Tim Johnson, took over the running of the company from his father in 2000. He and his wife Fiona – our HR director - proudly maintain Club Europe as a family business with care and support for both customers and employees at the heart of everything they do.
The Association of Bonded Travel Organisers Trust Limited (ABTOT) provides financial protection under The Package Travel and Linked Travel Arrangements Regulations 2018 for Club Europe no. 5520, and in the event of their insolvency, protection is provided for:
ABTOT cover provides for a refund in the event you have not yet travelled or repatriation if transportation was included in your package. Please note that bookings made outside the UK are only protected by ABTOT when purchased directly with Club Europe.
In the unlikely event that you require assistance whilst abroad due to our financial failure, please call our 24/7 helpline on 01702 811397 and advise you are a customer of an ABTOT protected travel company.
You can access The Package Travel and Linked Travel Arrangements Regulations 2018 here: https://www.legislation.gov.uk/uksi/2018/634/contents/made
You can find out more about ABTOT here: https://www.abtot.com/
All the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. When you pay you will be supplied with an ATOL Certificate. Please ask for it and check to ensure that everything you booked (flights, hotels and other services) is listed on it. Please see our booking conditions for further information or for more information about financial protection and the ATOL Certificate go to: www.atol.org.uk/ATOLCertificate
Club Europe is a founding member of the School Travel Forum (STF). School Travel Forum has been a trusted quality mark for over 20 years, leading the UK school travel sector in providing assured service standards and promoting high-quality learning experiences at home and abroad.
School leaders and teachers trust our members for the level of assurance, advice and support that they provide when planning and organising their educational visits.
For more information please go to : https://www.schooltravelforum.com/
Outstanding customer service. As always, our tour experience with Club Europe was first class and they exceeded our expectations, as they do year on year!
Kevin, Party Leader, Surrey
We had a really informative team at Club Europe who are happy to help with any query. Our trip, in one word: Phenomenal!
Sarah Whitbread, Party leader, London