Reviews

by Anthony

Head of Music

Lancashire

Overall Review

Jonathan was a wonderful help with our tour, I very much appreciated his support. This is the second time I have worked with Sabine and she was extremely helpful and knowlegeable. I was very pleased with our pre-tour experience. Club Europe makes organising a tour so easy, I can’t recommend them enough.

Education Review

[On an outdoor concert] The Square is a venue we have used with club Europe before and is always a favourite with the pupils, both for the views of the Cathedral close by and the many pedestrians whose attention the performances attract. The highlight for our pupils was certainly the large crowds that gathered for their performances.

Accommodation Review

The destination was great, good accommodation that was well located and not far to travel at all; with good facilities that our pupils enjoyed. The food was probably the best catering we have had in recent tours and the pupils very much enjoyed the range, choice and quality of the food.

Rep Review

Chloe was wonderful and got on seamlessly with our tour staff and coach drivers. She got on well with our pupils and had no problems engaging with them. Chloe was a great help as we reviewed and tweaked our itinerary as we went and was instrumental in the success of the tour.

Transport Review

The driver was great with our pupils. We really enjoyed the double decker and the facilities were great.

by Matt

Party Leader

Merseyside

Overall Review

Hannah is always really helpful and efficient and very easy and pleasant to communicate with. She does an excellent job. Sabine is also excellent at her job, very efficient with communications and she kept us updated throughout the process. We always use Club Europe for our tours every other year as we know we can rely on them to do an excellent job. Club Europe did a fantastic job, as always. Overall, this was a fabulous music tour and the students got so much out of it. Thank you.

Education Review

[On a concert in a bandstand] It is amazing to be able to perform in sight of the Eiffel Tower.

Visits Review

The free time in Paris was amazing for the students. Disney was an absolutely amazing day that everyone loved – the concert and the free time in the park.

Rep Review

Matthew was very important to the success of the tour.

Transport Review

Above expectations. They were both really responsible and very safe throughout, very professional and flexible with plans.

by Suzie

Party Leader

London

Overall Review

Hannah is the best, and I value her so much. Her attitude and wisdom are impossible to match. Sabine is lovely, and it is always a pleasure to have contact with her. The ‘can do’ mentality, made me want to book with you again for this trip. Love the company. Feels very caring and enabling. I’d recommend you to others, as I have done time and time again.

Education Review

[On a concert in a cathedral] Fab, good space. Two standing ovations. They were so pleased to have us return after two years. The Sibelius piece with words by my daughter in French. They requested to hear it again. Can’t wait to return. The highlight of the trip without doubt.

Accommodation Review

Fab. Great to return. The best.

Transport Review

Brilliant. We worked as a team. Would like to have these drivers again.

by Marcus

Head of Music

Surrey

Overall Review

Alahree was very good, responsive and efficient and Sabine was knowledgeable and efficient. Club Europe organised the trip beautifully around our requests and requirements.

Accommodation Review

Good safe environment, close to all necessary activities.

by Helen

Head of Music

Kent

Overall Review

Outstanding attention to detail. This is the first time I have used a travel agent and I would definitely do it again. Not having to worry about anything except the music was a definite bonus. Thank you.

Rep Review

Matthew was outstanding. He communicated with the students really well, he learnt their names and interacted very well. He organised everything especially setting out chairs in the Paris venue. He really helped take the stress off my shoulders. Thank you!

Transport Review

Excellent, friendly and professional.

by Ashley

Party Leader

West Sussex

Overall Review

“From start to finish, a professional experience for both staff and students. Thank you!”

Education Review

“[On a concert in a square] Great location, great weather, enthusiastic audience. an excellent venue – we loved our concert there.”

Accommodation Review

“The location of our accommodation was excellent – it was good to be in a more rural area. Good distance to Paris city centre and Disneyland.”

Transport Review

“Both our coach driver Michael, and van driver Ray were very friendly and helpful and treated both staff and students very well. They were very understanding of our needs and we can’t fault them at all. They were really helpful with loading and unloading the instruments – even late in the evening after our rehearsals on both evenings. We were very impressed by them both. Please pass on our thanks.”

by Philip

Head of Music

Carmarthenshire

Overall Review

“Excellent under difficult circumstances with Paris terrorism concerns. I was most impressed with the company being able to secure an appropriate performance venue. Final information was very clear and straightforward. Overall: Fantastic!”

Accommodation Review

“Excellent in all regards. Very pleasantly surprised. staff were very helpful – no problems. Food was all excellent.”

Rep Review

“Gwen could not do enough and is a fantastic Tour Manager, always anticipating issues and helping with all matters. Took the pressure off communication issues and led us across Paris brilliantly.”

Transport Review

“Fantastic coach company. Highest recommendations – drivers really made the tour easy. Brilliant. The drivers could not do enough to help us.”

by Tracey

Party Leader

North Humberside

Overall Review

“I was impressed with the clear instructions and reminders to do things which is essential when you are a busy teacher. The children had a brilliant experience and we are sure they will treasure the memories of this wonderful trip for a very long time to come.”

Accommodation Review

“Exceeded our expectations. The staff were lovely! Really helpful, friendly and smiley! The food was excellent quality - a good amount and vegetarians well catered for. We were very impressed. We really liked it, there were some lovely touches like the welcome sign with our school logo on and we really felt that the staff could not do enough for us. We were made to feel really welcome.”

Rep Review

“Katie was extremely helpful – she liaised well with the staff at Chartres and Disney, she spoke in French at our Chartres concert. She communicated superbly, she was great with the children and got on very well with the staff. She has been the best tour manager we have ever had so she exceeded our expectations! She was amazing and we had every confidence in her. We would like to reinforce just how much we thought of our brilliant tour manager Katie. Thank you so much Katie!”

Transport Review

“We know our driver very well and he was a huge part of making our trip a success.”

by Michele

Party Leader

Staffordshire

Overall Review

“An amazing opportunity for the students to showcase their talents, experience another country and develop the personal skills required to live and work together whilst on tour.”

Accommodation Review

“As expected: set in spacious grounds with plenty of space for students to enjoy outside. Well worth the hour’s drive from Paris.”

Transport Review

“Joe and Dean were an absolute pleasure to work with and became part of the team. They were friendly and fun and consulted us on details of the journey as they arose. They also related well to the students and even attended our awards evening and presented one of the students with the ‘Drivers’ Award’.”

by Rachel

Party Leader

West Yorkshire

Overall Review

“Super – the tour was well organised, queries answered quickly. All arrangements went smoothly and any last minute tweaks were accommodated. Reassurance was also quick re: the travel troubles that Calais was experiencing - we appreciated the emails sent through from Tim. An excellent trip giving the girls a unique experience with so many learning opportunities that they will look back on for many years. Thank you and all your staff for giving us a wonderful experience.”

Visits Review

“The boat trip was fantastic, and then we had lunch in the Champ du Mars. A day at Parc Asterix was perfect for the girls to finish off the trip.”

Accommodation Review

“Good, we loved the pool and ensuite rooms.”

Rep Review

“Magda has a super sense of humour and was very accommodating to our needs. She looked after us very well, always willing to give advice and making sure that we were always at the right place at the right time. Always calm, and so helpful, making sure we had everything we needed. A really super tour manager.”

Transport Review

“Super, very friendly with both staff and pupils. Fantastic, they had to contend with some very tight turns and manoeuvres. We always felt safe and had very comfortable journeys.”

by Debbie

Head of Music

Hertfordshire

Overall Review

“I was impressed with the organised attitude of Club Europe. A very successful and enjoyable tour with excellent support from staff both on the tour and back in the UK. I would recommend Club Europe to any other music department thinking about going on tour. We have always had excellent service and any issues are always dealt with quickly and professionally.”

Education Review

“[On a concert at Disneyland] The students loved the experience of being ‘cast members’ for a short time and we were very well looked after by Carole our music magic day helper and her crew.”

Accommodation Review

“It was fantastic and very good for school parties. The rooms are spotless and the food is excellent. I can highly recommend this accommodation to other groups - absolutely fantastic!”

Rep Review

“Katie made our trip! Always helpful, professional and cheerful. I always felt that we were in very safe hands and that she would do all that she could to help us have a great trip.”

Transport Review

“Fantastic – highly entertaining!! They were very friendly and went out of their way to make the trip as stress free as possible. They dealt with road closures and the Calais issues calmly and professionally. They were pleasant to chat to and lovely with the students. I hope to meet them again on a future tour!”

by Nick

Head of Music

West Sussex

Overall Review

“We had a great time overall. We were impressed with Club Europe. To be specific, better than our previous tour with a different company. We had: the on line portal, which was excellent; great venues for concerts; good accommodation; great coach and drivers; and a great Tour Manager.”

Education Review

“[On a concert in a Square] It was a success - it was advertised (all the concerts were) and we had lots of positive comments from the public. [On a concert in a cathedral] Many of the students were very overwhelmed at performing in such a great space so thank you. “

Rep Review

“Stephen was excellent. He was always alert and sensitive to our needs. His musical background was a very big help. A few students wanted to add him on Facebook to which he politely declined and made it known he could not do this which was very professional.”

Transport Review

“Excellent, very friendly and approachable but firm when needed ie safety.”

by Chris

Head of Music

Worcestershire

Overall Review

“Excellent service as usual – always a pleasure to chat with Alahree and Sabine. A great company with a family feeling, why would you go with anyone else?”

Accommodation Review

“Excellent. Accommodation was fantastic - just what we needed.”

Transport Review

“Drivers were very friendly and easy to speak to. Lovely coach - impressed.”

by Anne-Marie

Head of Music

Hertfordshire

Overall Review

“Alahree was helpful throughout the whole process and especially patient with our changing requirements and my last minute worries. Good organisation of the accommodation and the travel. A very positive experience.”

Education Review

“[On a church concert] Facilities were good, there was plenty of space and the church is a very beautiful venue.”

Rep Review

“Matt was a brilliant tour manager; he dealt with all minor problems straight away. His input was appreciated by students and staff and we cannot praise him too highly.”

Transport Review

“Excellent. Positive throughout.”

by Tracey

Head of Junior School Music

North Humberside

Overall Review

“The children had an amazing and unforgettable experience - one that will remain with them the rest of their lives.”

Education Review

“[On a Cathedral concert] It’s a super venue and we enjoyed singing there. We received fantastic applause at the end of our concert - in fact the longest round of applause I can remember for a concert I have done. Also, a French lady came over to me and told us how much she had enjoyed it and how fabulous she thought they were. [On performing at Disneyland] The people who dealt with us were fantastic – so friendly and helpful. They put us at ease. The children loved performing here and found the whole process extremely exciting.”

Accommodation Review

“This was good, particularly for Disney.”

Transport Review

“We were delighted. Our driver knows France, Disney and Paris well. He helped out around Disney and in Chartres and joined in our activities and with the staff. He had a very positive effect on the tour.”

by Karen

Director of Music

Hertfordshire

Overall Review

“Another fabulous trip.”

Education Review

“[On a concert at Disneyland] It was very professional and students were quite in awe of the situation. The acoustics were super and the sound team were very supportive and spent a good amount of time working on our sound. Big success. Thank you.”

Accommodation Review

“All perfect – thank you. Much better than expected. Very clean and popular with the students. They really liked the outdoor football pitches. The food went down well!”

by Anthony

Subject Leader for Music

Northamptonshire

Overall Review

“We are all extremely grateful. Our experience of Club Europe was wonderful - probably the most successful tour I have been on in every aspect. It really was a delight and we would certainly travel with Club Europe again.”

Education Review

“[On a concert in a bandstand] It was a success. It was lovely for passers-by to stop and ask where we were from, listen, film and take photos of us performing. It was a great performance venue.”

Accommodation Review

“The accommodation was lovely, secure and spacious, which was perfect for us at the end of long days out in Paris.”

Rep Review

“Having someone who is local to the area was a massive boon, and Chloe was extremely helpful throughout the tour, allowing us to get around in the busy Parisian streets with ease, as well as helping us to secure our tickets for the Eiffel tower whilst we were in Paris. She was a massive help, and we are extremely grateful that we had her there.”

Transport Review

“Our driver was great, and went out of his way to accommodate us throughout the trip.”

by Sue

Party Leader

Essex

Overall Review

“Both Hannah and Sabine are the reason that we will be booking another tour with Club Europe. A tour cannot be anything other than successful when you are in such reliable hands. An amazing, exciting and thrilling experience from start to finish which offered our students a wonderful opportunity to perform to a wider audience in a professional setting.”

Education Review

“[On a concert at Disneyland] The concert was amazing. The students were buzzing when they left the stage and the Disney stage hands were brilliant. A fantastic venue, very professional and an amazing opportunity for our students.”

Accommodation Review

“This was completely suitable for our requirements, close to the centre of Paris as well as Disneyland and in a quiet, safe area.”

Rep Review

“Both Ana and our coach driver ‘Sparky’ joined in with all activities and ate their meals with us. The students felt comfortable with both of them and sang to them on the coach when we said our goodbyes. They made the tour very special for us. As tour leader I felt safe in Ana’s hands – that is the highest compliment I can pay her. Her contribution to this tour was immeasurable.”

by Sue

Party Leader

London

Overall Review

“As usual, Alahree was friendly, efficient and a pleasure to work with. The students wore the Club Europe wristbands with pride and are planning to collect them over the years. Overall a difficult job made easier.”

Accommodation Review

“Hostel was great, the grounds are fantastic. Good choice of food with some good healthy options. Every meal had a choice for everyone and so veggies were always catered for.”

Transport Review

“Very safe and experienced driver. He was impeccable, very polite, helpful and accommodating to us, all the students remarked that he was kind and always smiling.”

by Mark

Head of Music

North Humberside

Overall Review

“We had a marvellous time and the children experienced something they will never forget. Many thanks to the team.”

Rep Review

“[Ana] was extremely good with the children. She was very good at Disney, we had an issue with our uniforms which she sorted out well. She was invaluable.”

by Ben

Music Teacher

Kent

Overall Review

“Alahree was professional, yet personable. All queries were dealt with in a very quick turnaround. Sabine was also very helpful with a few last minute changes, and very thorough in ensuring the activities and performances were a success. A professional and reliable experience.”

Accommodation Review

“Outstanding. It’s seclusion and security were a definite positive for us. The staff were exceptionally helpful.”

Rep Review

“Brilliant! Caroline became part of the team. “

Transport Review

“Possibly the nicest coach drivers I’ve experienced.”

by Allison

Head of Music

Essex

Overall Review

“Everyone thoroughly enjoyed the tour. Hannah was very helpful in advising us and helped solve any problems that arose. Isabel was very approachable and was efficient in organising the finer details. Her knowledge of the area really made a difference on working out the timings and excursions for our trip.”

Rep Review

“It was essential that Stephen was there for communication. He was able to communicate with the drivers and concert reps about the concert arrangements.”

Transport Review

“The drivers were professional and helpful throughout.”

by Caron

Director of Music

Somerset

Overall Review

“Fantastic performing locations, well-informed Tour Manager with educational and fun-filled excursions.”

Education Review

“[On a concert in a square] Excellent. We loved this venue. After the performance the students were asked for photos by visitors so they felt like celebrities! The band stand was quite compact but with the setting behind the cathedral it was a most memorable occasion.”

Accommodation Review

“Excellent facilities. Students enjoyed playing basketball, football and table tennis.”

by Jayne

Head of Music

South Humberside

Overall Review

“Hannah was excellent throught the planning and Sabine was brilliant. Quick responses to sort out extra details gave us lots of confidence. Club Europe took all the pressure of organising away from staff so we could enjoy the experience as much as our students. A fabulous experience.”

Accommodation Review

“Excellent location. Air con in the rooms was a welcome relief.”

Rep Review

“Lewis was excellent, friendly and very enthusiastic.”

by Debbie

Head of Music

Hertfordshire

Overall Review

“All the people dealing with our tour were helpful, quick to respond and quick to sort any issues. This was well organised, good value for money and great fun. This is my 5th tour with Club Europe in over 15 years and you’ve not let me down yet!”

Visits Review

“Bateaux Parisien is so much better than Bateaux Mouches in our humble opinion! Montmatre was lovely. Of course, Disney was fab!”

Accommodation Review

“It was the best accommodation we have had on a tour so far. Staff were always helpful and pleasant. It was fantastic and I would highly recommend it to other groups.”

Rep Review

“Caroline’s contribution was huge. It meant that I didn’t have to stress about making myself understood and she was already known at the accommodation which was great. She was helpful and friendly without being intrusive. One of the best tour guides we’ve had.”

Transport Review

“The drivers were lovely, pleasant and friendly.”

by Heather

Head of Music

London

Overall Review

“We all had the most fantastic time, the memories of the brilliant concerts will stay with us all.”

Education Review

“[On a concert in a square] We were made very welcome and were delighted with the numbers. A great success. [On a concert in a school] Fantastic for our children to have the chance to perform to and interact with children of their age from another country. [On a church concert] The acoustic was superb. Great space for a Chamber Choir wirh steps to provide natural staging. As well as posters outside the church, we were in a magazine for tourists and there were people in the audience there as a result of this. We LOVED all of our concerts!!”

Rep Review

“She was excellent at all times. She encouraged all the children and went out onto the streets to encourage more people to come in to our concerts, which worked. We couldn’t have done it without her!”

Transport Review

“The drivers were very friendly and helpful, beyond our expectations.”

by Fergus

Head of Music

Cornwall

Overall Review

“[On a concert in a park] A very welcoming atmosphere. We loved it and were warmly received by the French families in the park.”

Accommodation Review

“Surprisingly good, clean and convenient.”

Rep Review

“A friendly, lively and helpful presence. Garance fitted in very well and was very organised.”

Transport Review

“Superb, they were lovely guys and we all got on well with them. They were also really helpful at the concert.”

by Lucy

Party Leader

Devon

Overall Review

“Excellent, a fantastic tour giving lasting musical memories to all involved. Due to your methodical approach and attention to detail, everything on our itinerary pertaining to our musical requirements, travel and accommodation was executed beautifully.”

Visits Review

“Excellent timings. Everything ran like clockwork.”

Accommodation Review

“Excellent.”

Rep Review

“Excellent. Caroline could not be faulted. Very professional. Her work went above and beyond what was expected of her and her contribution ensured a very smooth and successful tour.”

Transport Review

“Excellent, felt very safe. Professional but fun.”

by Norman

Director of Music

West Midlands

Overall Review

“The chance to play in such marvellous venues was amazing - the staff and pupils all had a wonderful time. I am very pleased with how this trip went. It was very well organised and was very smooth. Thank you.”

Education Review

“[On the concert at Disneyland] A good welcome. We were treated very professionally. Excellent back stage facilities. Fabulous accoustic. We were miked up by professional sound engineers. We were given a full sound check before we played. The band sounded excellent.”

Accommodation Review

“Paris was an excellent place for us to go to. Disney was fabulous. We used the conference room. It was absolutely perfect as a rehearsal room for a band of 30 players - good acoustic, nice and roomy. We also used the small library for quiet time and the reception café area for a quiz on the last night. The quality of the food was excellent and there was plenty to eat at both meals.”

Rep Review

“Emmanuelle was very efficient and helpful, nothing was too much trouble.”

Transport Review

“The drivers were very efficient in the management of the coach. They were very popular with all of us. Good dry sense of humour.”

by Chris

Director of Music

West Yorkshire

Overall Review

“Friendly, easy, efficient and with excellent back-up from the UK.”

Visits Review

“The coach drivers were WONDERFUL - we couldn’t have asked for more. They involved themselves in the group right from the start, kept a good sense of humour, but at the same time were firm with their expectations for behaviour. We had one cancelled concert (due to the rain), but the trip to the Pomidou Centre was a success. The Club Europe staff member on duty (Tim) was incredibly helpful in organising this.”

Accommodation Review

“Excellent choice - by far the best I have ever had on a tour. The main thing is, it felt safe. There was plenty of space and the pupils could relax around the building without staff having to worry about them.”

by Victoria

Head of Music

London

Overall Review

“Professional, friendly and the experience of a lifetime for the students.”

Rep Review

“Jorge really was a gem, and all the stress and strain of organising excursions, concerts and liaising with people was taken away from us. Without him I would have had to do all the negotiating myself, which would have made life much more difficult. I enjoyed it much more because we had him there.”

by Dawn

Music Administrator

Surrey

Overall Review

“We would definitely like to work with and travel with Club Europe again.”

Education Review

“[Jardin Du Luxembourg] It was a lovely space. It was a great success, with many audience members asking us if we were going to repeat the performance and taking photographs with the young performers. We would definitely perform there again.”

Rep Review

“Simon our tour guide was very helpful throughout the entire tour. He made a point to get to know both the parents and the students and spent time chatting with us.”

by Christine

Head of Music

Nottingham

Overall Review

“We had a FANTASTIC tour. It was our first music tour and I can honestly say that we all had an amazing time. The concerts were great and well attended and we were so lucky with the weather. The organisation of the tour was great and we loved the posters and flyers. The concert venues were fantastic (particularly La Madeleine - wow!) and the trips were super. Thank you for organising our tour and for looking after us all so well. We certainly couldn’t have done it without you!”

Rep Review

“Ana was totally professional throughout and I have to thank her for making our tour run as smoothly as it did. She was a superb Tour Leader and I know that all staff and girls would love to see her again if ever the occasion arose. “

by Chris

Party Leader

Wirral

Overall Review

“This was a great success - all the staff feel this way about the tour. Very well-organised pre-tour, tour manager was superb, Disney staff great also and the Luxembourg Gardens concert will live long in our memories. I have since recommended you to colleagues which says it all really.”

Rep Review

“Ana was absolutely superb! She rang ahead to venues, met us at the accommodation, got on really well with staff and the girls. She made the tour smooth-running and relaxed - we all feel that she was instrumental in the success of our tour.”

by John

Director of Music

Cambridge

Overall Review

“From start to finish the whole trip was a fantastic experience for everyone. Performing at Disneyland is something that will stay with us forever, and being able to experience the whole Disneyland ‘thing’ was a massive bonus. We have introduced children to some of the highlights that Paris has to offer, and I’m sure that they will want to return some day, thanks to this tour. Thank you so much for your assistance, hospitality, care and attention to us.”

Rep Review

“Awesome! Isabel was outstanding. Her calmness, coolness, unflappable nature put everyone at ease. She was a perfect choice as rep for our group. She was chiefly responsible for the smooth running of each day and was knowledgeable about each place. She had an excellent rapport with the children and the staff really appreciated this. She got involved with us and she didn’t have to. She is a star!”

by Paul

Head of Music

Northampton

Overall Review

“Club Europe helped us organise a packed tour with four different concerts in three days, including a bandstand near Notre Dame. We spent a day at Disneyland, went on a Seine river cruise and climbed the Eiffel Tower. We even fitted in a karaoke evening in the extra rehearsal space we were provided and were expertly driven around Paris by Parks of Hamilton. A great five-day trip had by all.”

by Oliver

Head of Music

London

Rep Review

“Sam was consistently exceptional throughout the tour, offering help with virtually every aspect of the trip. He was also very good at relating to the students and ensured that everyone on the trip enjoyed themselves. He was very organised and double-checked each aspect of the schedule ahead of time to ensure things ran smoothly.”

by John

Head of Music

Brentwood

Overall Review

“We had an excellent time and all our group members will remember the trip for a long time. Performing on such a large stage in Disney was a fantastic experience, and we look forward to returning to sing there again in a couple of year’s time. Many thanks for helping to organise a successful and enjoyable trip to Paris.”

by Daniel

Head of Music

Derbyshire

Rep Review

“Alex was fantastic. Any small problems we had he quickly sorted out with no fuss. He got on great with the kids and the staff had a lot of fun with him. He was always thinking ahead and sorting potential problems before they arose. Really great tour manager. Thank you.”

by Phil

Head of Music

Newcastle

Overall Review

“It was a very successful tour and I am delighted with the experience the girls have enjoyed.”

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