Reviews

by Sue

Party Leader

Kent

Overall Review

From our first meeting onwards, Alahree has been absolutely superb, answering questions quickly and effectively and generally making life so much easier. Her advice and specific knowledge and understanding has been most welcome. Similarly, Alberto has been excellent – so helpful and efficient – sorting out numerous tweaks and changes and offering really helpful advice. Cannot praise him enough! An amazing tour made so much easier with the help of the staff at Club Europe. A huge thank you to everyone for helping to make the tour such a success. Worth every penny!

Education Review

[On performing in a festival] It was wonderful to perform in such a beautiful location. We thoroughly enjoyed ourselves and the audience was very appreciative. Nice relaxed atmosphere. [On a concert in a villa] Our favourite venue of the tour. The acoustic gave the girls so much confidence. Warm and appreciative audience. Very welcoming and we were asked to do an encore! Fabulous, fabulous, fabulous!

Accommodation Review

Accommodation was excellent. Clean, with spectacular views of the lake. Food was excellent and they looked after the staff so well. Very friendly and accommodating.

Rep Review

Joshua was excellent! He was so helpful and organised this so brilliantly. Really lovely chap who was determined to do the best he could for us. From making up quizzes to occupy the girls on long coach journeys to teaching them Italian, he really helped make the tour a success.

Transport Review

Fabulous! We’d love to use Graham and Dean again! The coach drivers really helped to make the trip the success it was. They were sooo helpful – nothing was too much trouble. Lovely chaps.

by Matthew

Party Leader

Buckinghamshire

Overall Review

Our music tour to Italy was fantastic with breathtaking views, incredible excursions and stunning performances - one of our most successful tours to-date.

by Ashley

Party Leader

West Sussex

Overall Review

We have always been really impressed with Alahree’s support through the process of booking our music tours. It was lovely to meet Alberto whilst we were in Italy – allowing us to put a face to a name. I was most impressed with the ease of contact and dealing with the same people. This was the most special tour we have done to date – I think the beautiful location made it perfect and the huge variety of activities for students meant they had a wonderful trip.

Visits Review

There was a good balance of leisure/relaxation time at the lake, fun at the theme part, and cultural sightseeing opportunities – this was one of the best parts of our trip.

Accommodation Review

Nago was a beautiful, quiet village, and the perfect destination for our group. Students loved swimming in the lake and staff were able to be on hand to supervise from the café on the beach as well as the reassurance of the life guarded beach. The location was good in that the hotel was on a quiet road, which meant that it was safe for students. The coach was able to pick us up from very nearby.

Rep Review

Elena worked very well with our staff and coach drivers, anything we needed help with she would do straightaway immediately, nothing was too much trouble. She worked very well with our staff and coach drivers, anything we needed help with she would do straightaway immediately, nothing was too much trouble.

Transport Review

Excellent – the best coach drivers we have ever had, they were supportive and fitted in very well with our team and students. Our drivers clearly had years of experience which really made a difference in the success of our tour – they were flexible with timings where necessary and never pushed or rushed us. They were very supportive of the students – in particular our disabled passenger. Drivers were also very anxious to make sure instruments were all well packed so as to ensure no damage during transit.

by Matt

Head of Music

Hampshire

Overall Review

Alahree and Alberto were excellent as always. All queries were handled with promptly and all (CE) staff work hard to ensure the tour fits the requirements of the group.

Education Review

[On a concert in a piazza] The stage was an excellent size and lots of chairs had been set up ready for the concert. Excellent lighting as we performed into darkness.

Accommodation Review

Excellent destination. It was nice to have the small pool for pupils to cool off in. Simple walk into centre of town. The owner, Luca, was excellent.

Transport Review

Consistently excellent. Very happy overall. The drivers were superb and helped make the tour a great success. Highly recommended.

by Emma

Head of Music

Kent

Overall Review

Alahree was very good – professional from the outset and Alberto kept me informed at the end of each stage. An amazing, jam-packed and eye-opening experience – we will treasure our tour to Lake Garda!

Accommodation Review

A brilliantly comfortable, warm and welcoming hotel. Carmen the owner was fantastic.

Rep Review

Nino was brilliant – friendly, bubbly and cared that we had a good tour. Thank you Nino!

Transport Review

Excellent – USB chargers were an added bonus for the students!

by Andrew

Party Leader

Leicestershire

Overall Review

Since I started using Club Europe for our concert tours in 2010, Hannah has been my main and first point of contact. She has never put a foot wrong. Honest, focused, friendly, helpful, knowledgeable….I could go on! A real asset to the team. This was my first tour dealing with Alberto and he has gone above and beyond the call of duty to make this tour truly one to be remembered not just be Kate and myself but by all 83 adults who participated in the tour. Whatever information I required, Alberto provided in a full, accurate and timely manner. The icing on the cake was to find him at outside our first concert venue handing out flyers as we arrived in Malcesine on Lake Garda – amazing. Thank you. It’s such a stunning location, fabulous team, amazing venues, fantastic hotel – really really impressed. As always, the attention to detail, the knowledgeable and personable staff of CE made this tour a life memory for many of our tour party. Each time we increase our size, we have new members coming our tour – none of whom want to be left off the next tour. We had people literally having dreams and waking up saying that they had dreamt that the next tour would be…Mexico, New York and Cuba! Thank you for all the hard work of Hannah and Alberto. You have really made this tour a truly memorable experience for so many people. You should be justifiably proud in what you do – you are amazing.

Visits Review

A fabulous balance between free time, excursions and concerts. The best balance on tour yet.

Accommodation Review

The hotel was nothing short of perfect. Surpassed expectations as they had carried out some room/en-suite improvements since our pre-tour visit 12 months prior so the rooms and décor were fresh and impressive. I should make special mention to Andrea (Restaurant Manager) who was absolutely first class. He made our stay at this hotel very special.

Transport Review

Friendly, helpful, courteous at all times. Always completely safe, in control, smooth and a very pleasant experience. Antonio was a great part of our tour and consistently went out of his way for us and joined us at all of the concerts that he was able to.

by Suzie

Head of Music

Gloucestershire

Overall Review

“Brilliant. Thank you for all your hard work, we have had so much positive feedback.”

Education Review

“[On playing in a music festival] This was a total highlight, we retained a good crowd and pulled in a lot more people. There was an excellent atmosphere. The bands were a highlight along with having the school before us and some of the public dancing. This was clearly enjoyed by the pupils and the audience.”

Rep Review

“[Joshua] was fantastic. He worked with every member of staff and the coach drivers brilliantly. He was very proactive and always helpful from medical issues, to helping set up concerts, loading and unloading, issues in the hotel, dietary translations and assistance. Could not fault him. A huge influence on making this a very successful tour. Can’t thank him enough.”

Transport Review

“Outstanding on every level. Genuinely fantastic. They (and the tour manager) made this tour. I can not recommend our drivers enough. A massive thank you to John and to Elton for an entertaining, and very cared for experience.”

by Hilary

Director of Music

Norwich

Overall Review

“Club Europe were fantastic and always concerned for our happiness and well being. Very many thanks to everyone I had contact with in Club Europe for making this such a happy experience.”

Rep Review

“Marta was gorgeous. She worked tirelessly on our behalf. Invaluable. She always had a smiling demeanour and never got flustered or put out. Very many thanks Marta.”

by Christine

Head of Music

Nottingham

Overall Review

“Excellent. Alahree is efficient and responds quickly to queries. We had an amazing time - it’s the best tour yet. Alberto was very accommodating and listened to my specific requests. I was most impressed with the general organisation and the knowledge that everything was in order. It was amazing.”

Education Review

“[On a concert in a town hall] A huge success. The highlight was the presence of members of the Rossi family and the endless clapping after each number! They demanded an encore at the end.”

Accommodation Review

“The hotel was wonderful. Beautiful and not too busy so the girls were safe to walk around on their own. We had so much food! It was lovely and I have to say how impressed I was with the provision for our coeliac girls, our vegan./vegetarian/no nuts girls. They all said it was the best that they had ever been catered for!”

Rep Review

“Hannah was fantastic and invaluable. Exceeded what I would normally expect. She became a member of our group and she fully involved herself in the visit. What a lovely person!”

Transport Review

“The drivers were kind, friendly – extremely funny – and were always ready to help out carrying our heavy gear. They were excellent.”

by Jon

Party Leader

Berkshire

Overall Review

“Another outstanding experience. A friendly, helpful, personal experience from start to finish. Club Europe attend to your needs and requests whatever time of day. Thank you to Hannah, Alberto (lovely for him to join us in Italy for an evening concert) and Tim for another amazing tour. Your hard-work is greatly appreciated.”

Education Review

“[About a villa concert ] Outstanding. An intimate space, beautifully decorated. Acoustic was perfect. [On a bandstand concert] A great contrast that required the girls to draw on skills they hadn’t necessarily used before e.g. listening and ensemble skills. Beautiful surroundings with a great view of the lake. [On a courtyard concert] A fantastic acoustic. An outdoor venue that contains the sound so well due to the high courtyard walls. I would strongly recommend this venue to future groups and would definitely return again in the future. 10/10.”

Accommodation Review

“Based on our itinerary the hotel is in a perfect location. It is situated out of town which provides you with beautiful views of the north Italian countryside. The basement rehearsal space is excellent.”

Rep Review

“Outstanding! Alessandra contributed greatly to the overall success of the trip. Excellent throughout the tour. The girls were sad to see her leave.”

Transport Review

“[About the flight transport] A fantastic experience overall. [About the coach transport] Excellent. Very comfortable and safe.”

by Liz

Head of Music

London

Overall Review

“The main thing is that the pupils have a good time and a good time was had by all so thank you very much.”

Rep Review

“Martina was brilliant and a joy to have as our manager.”

Transport Review

“Lovely drivers.”

by Jane

Party Leader

Wiltshire

Overall Review

“A fantastic tour which all the students enjoyed and where they all performed to a high standard.”

Accommodation Review

“Beautiful and very suitable.”

Rep Review

“Excellent – really felt Marcella was part of the tour – what a lovely person and very competent and efficient.”

Transport Review

“Excellent and friendly. Very good with the pupils.”

by Elinor

Music Teacher

Hertfordshire

Overall Review

“Overall it was a fantastic and memorable trip which all the staff and the students enjoyed immensely. We had a brilliant week and would certainly recommend the location of Lake Garda to other schools.”

by Andy

Head of Music

Buckinghamshire

Overall Review

“I as most impressed with being able to communicate quickly and efficiently - always in a friendly yet productive manner. All ideas and plans were listened to and acted upon. Overall a wonderful memory-packed tour in one of the most beautifully scenic places on this planet.”

Accommodation Review

“The area was beautiful - one of the most picturesque places on earth.”

Rep Review

“Nicoletta was fantastic - she is hoping to visit us next term.”

Transport Review

“The best coach drivers we have had with yourselves - could not ask for better.”

by Matt

Party Leader

West Yorkshire

Overall Review

“I have had the pleasure of dealing with Hannah on four tours now, each time she has been professional, polite and friendly, dealing with all the needs we have ever had. I was most impressed with the whole team ethic that club Europe has, everyone was so helpful and made my job a lot easier. A fantastic mix of concerts, activities and a stunning location. This is the best tour we have done to date.”

Accommodation Review

“Fantastic, what a location and we were lucky with fantastic weather. The accommodation was brilliant, a really nice hotel and Carmen was lovely, nothing was too much trouble.”

Rep Review

“Marta helped make the tour a real success. She was polite, helpful and funny and any group that gets to work with her is very lucky.”

by Katie

Head of Music

London

Overall Review

“One of the best music tours I have done; the kids loved it.”

Visits Review

“A good mix of culture, scenery and fun; not too many museums and churches instead amphitheatres and arenas which is much more fun for kids.”

Accommodation Review

“The food was truly fantastic including vegetarian, vegan and non pork eaters. “

Rep Review

“They were both very friendly and helpful, which made the running of the tour much smoother. They helped a lot with the difficulties with the weather, they found us a restaurant in Venice and organised the gondola rides for the students.”

by Helen

Head of Music

Lancashire

Overall Review

“A great tour with much attention to detail - a thrilling experience for the choirs and the bands with some great concert venues.”

Education Review

“[On the Piazza concert] It was packed! It was great for the band, a captive audience and a great outdoor venue. It was perfect.

[On the cathedral concert] The cathedral was packed for the Mass and most stayed for the concert at the end. They loved us and we really loved them! The two priests were fantastic.

[On the concert in St. Mark’s Basilica] It was the most wonderful experience for a group of kids from Accrington, a very deprived area of East Lancashire, to sing there. Two pupils were moved to tears by the experience and they will never forget it! This was the high point of the tour - so many people (of all nationalities) came up at the end to speak to them and congratulate them.”

by Andy

Head of Music

Norwich

Overall Review

“A superb and wonderful time was had by all, in stunning surroundings. All the party will take away great memories with them.”

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"Club Europe makes organising a tour so easy, I can’t recommend them enough."

Anthony Chew, Head of Music, Darwen Aldridge Community Academy, Lancashire.

"Alahree always understands perfectly what we want and need! Our music tours give our students the best memories of their time at school."

Jane Werry, Head of Music, Hayes School, Kent.

"Club Europe always go the extra mile to ensure that our needs are met. They have continued to provide us with a good, varied tour programme demonstrating excellent customer service."

James Williams, Llandovery College, Carmarthenshire.

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