Supporting them and ensuring they have a safe, successful and smooth-running trip is our top priority.
Our Managing Director, Tim Johnson, took over the running of the company from his father in 2000. He and his wife Fiona – our HR director - proudly maintain Club Europe as a family business with care and support for both customers and employees at the heart of everything they do.
The Association of Bonded Travel Organisers Trust Limited (ABTOT) provides financial protection under The Package Travel and Linked Travel Arrangements Regulations 2018 for Club Europe no. 5520, and in the event of their insolvency, protection is provided for:
ABTOT cover provides for a refund in the event you have not yet travelled or repatriation if transportation was included in your package. Please note that bookings made outside the UK are only protected by ABTOT when purchased directly with Club Europe.
In the unlikely event that you require assistance whilst abroad due to our financial failure, please call our 24/7 helpline on 01702 811397 and advise you are a customer of an ABTOT protected travel company.
You can access The Package Travel and Linked Travel Arrangements Regulations 2018 here: https://www.legislation.gov.uk/uksi/2018/634/contents/made
You can find out more about ABTOT here: https://www.abtot.com/
All the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. When you pay you will be supplied with an ATOL Certificate. Please ask for it and check to ensure that everything you booked (flights, hotels and other services) is listed on it. Please see our booking conditions for further information or for more information about financial protection and the ATOL Certificate go to: www.atol.org.uk/ATOLCertificate
It was brilliant and everything I expected from a tour and more. Jonathan was brilliant. He was always patient with me and nothing seemed to phase him. Sabine was just wonderful, always willing to listen to what I suggested we wanted from the tour. She has endless patience. Playing at the Last Post was so moving, we felt very privileged to be able to perform at such a moving ceremony.
Cath Danswan, Swindon Choral Society, Wiltshire
Lovely venues, lovely audiences, comfortable accommodation. Alahree was very prompt and efficient with her responses and understood our needs well.
Gill Chapman, Cecilia Singers, Berkshire