This is our commitment to working with all our music leaders - whether you're a booked client or a prospective client - on an individual basis to ensure the best possible outcome for you.
One size does not fit all so, to try and keep your tour on track, we will offer a range of new flexible ways of operating. Our Promise will include:
In short, our commitment is to work with you to give you the best service for your group.
We are proud to be a small family-run company offering a ‘never let you down’ personal service to everyone who travels with us.
Despite the huge challenges Covid presents, we see no reason to change now! In the height of the pandemic we were one of the few travel companies to - where it was possible - issue full refunds. We contacted all our clients quickly and worked with them individually to ensure the best possible outcome for them; whether this was a full refund, a deferral or cancellation of their tour.
We fully intend to continue to treat all our clients in the same honest and honourable way we have always done.
Some of our new safety measures will include:
Safety on your coach tour:
Safety on your tour:
We will ensure that all the restaurants, activity centres, museums, galleries and performing venues we use will have the most up-to-date Covid safety procedures in place.
We hope our Promise gives you the reassurance you need. If you still have questions, we'd be happy to talk to you. Please email email@example.com to arrange a convenient time.
It was brilliant and everything I expected from a tour and more. Jonathan was brilliant. He was always patient with me and nothing seemed to phase him. Sabine was just wonderful, always willing to listen to what I suggested we wanted from the tour. She has endless patience. Playing at the Last Post was so moving, we felt very privileged to be able to perform at such a moving ceremony.
Cath Danswan, Swindon Choral Society, Wiltshire
Lovely venues, lovely audiences, comfortable accommodation. Alahree was very prompt and efficient with her responses and understood our needs well.
Gill Chapman, Cecilia Singers, Berkshire