Frequently Asked Questions

How much advice and support do you offer first time Party Leaders?

We offer you all the advice and support you require – every step of the way. Rest assured; we organise everything. Or you could sign up for a SCO (Snowsport Course Organiser) course.

Can you advise us on insurance?

Yes. We include a comprehensive insurance package in every tour unless instructed otherwise. We can provide you with the details.

How do we pay you?

We agree a three-stage process so that payments can be staggered to make it easier for parents.

How much work will I have to do?

Once your school ski trip is booked, it is safely in our hands. We will only ask for your assistance in understanding your specific requirements and you will be responsible for ensuring that the dates on our checklist are adhered to. During the process, we will also ask you to provide accurate student and teacher names, passport and dietary requirement details where appropriate.

How do I get my students to sign up for the tour?

We can send you mini-brochures to hand out at school, a Power point Presentation and our film link to film here for assemblies and parents’ meetings you may wish to hold.

How far ahead must I book?

You should book your trip between 12-18 months in advance. This will give you the best choice of accommodation and allow parents plenty of time to save up, but we always welcome late bookings.

What's free place ratio do you offer?

We offer a free place ratio of 1:8 or 1:7 for a group of 42 full paying students on a single-decker coach. For flight groups we offer a 1:10 free place ratio.

Our group is quite small. Can we still travel with you?

Yes, we welcome groups of any size.

Can I see/visit the resort before I book? Do you provide references?

We can offer inspection trips tailored to your specific needs. We are more than happy to put you in touch with some of our happy clients.

What equipment do the children need to bring and what will be included?

Full ski and snowboard hire including helmets are included, however children need to provide their own clothing.

Will our group have their own ski representative or will we have to share a resort rep?

You will have your own bilingual ski rep for the whole week. Their role is to coordinate your skiing arrangements and entertainment and to ensure your stay is enjoyable, safe and memorable. All our reps are carefully selected, fully trained and are on duty 24-hours a day should any emergency arise.

How many hours of ski lessons are included?

Four hours of lessons are included, but you can pay a supplement to increase this to five hours.

What happens if there isn't enough snow during our ski trip?

Snow Security: Snow cannons operate in all our resorts to assist satisfactory snow cover on the lower slopes. This means in many Austrian resorts, skiing is now possible from early December until late April making Easter skiing an attractive proposition.

Snow Guarantee: We will pay up to £30 per person per day towards additional costs of transport and lift pass if all the lifts in your resort are closed due to adverse weather conditions or lack of snow.

Can we have a hot mountain lunch on our trip?

Our standard packages include a packed lunch, but we can organise a hot mountain lunch at a supplement.

Can we keep our rooms until we depart on the last day?

Yes, your rooms are retained until departure in most resorts.

What kind of evening entertainment can you offer for under 16s?

We offer a full evening entertainment package including ice skating, ice hockey tournaments, discos, movie nights, bowling, quizzes, indoor swimming and traditional evenings of food and culture.

We'd like an all-inclusive package - do your trips include evening entertainment?

We are able to offer you an optional very cost-effective pre-paid excursion programme to suit you. The choice typically includes swimming, bowling, watching a local ice hockey match, a Tirolean evening, ice curling in addition to in-house activities. Full details and prices will be given with your quotation. Please note that snow based activities may not be available at Easter.

What provision do you have for more advanced skiers interested in getting some race experience?

We run an Easter International Open Schools Ski Championships in Wagrain, our flagship and snow-sure ski resort in Austria. For more details click here.

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"It was a fantastic experience for every single child. Our rep was brilliant. His contribution to the trip was paramount. Keep doing what you do! Change nothing!"

Alexander, party leader, Netherlands.

"A professional and well executed service that foresees all problems and manages to pre-empt with solutions."

Simon, party leader, Dubai.

"Our ski instructors were friendly and super helpful. We had amazing customer service and excellent communication with prompt reply to queries. They seemed genuine in wanting the best for us."

Morgan, PE teacher, Dubai.

School ski trips since 1980
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