Travel advice and insurance

Travel Insurance

We've got you covered with a custom travel insurance policy courtesy of Howden Insurance, included with all our tours.

At Club Europe, we firmly believe that safety and enjoyment go hand in hand when planning a tour. That's why, when you book a trip with us, it's a requirement that you secure appropriate and valid specialist group travel insurance for the entire duration of your journey.

In our commitment to your safety, Club Europe has joined forces with Howden Insurance to craft a tailor-made group travel insurance policy that shields you against an array of unexpected risks.

This comprehensive coverage includes:

Cancellation and trip curtailment due to illness, injury, or unfortunate circumstances resulting in the need to return home.
The costs associated with repatriation back to your home country in the event of a medical emergency.
Inclusivity for over 100 sports and activities as a standard feature under this group policy, with all the specifics detailed in the activity guide lists within the group policy documents.

The group policy has been established to benefit those embarking on a trip (the beneficiary/beneficiaries) with Club Europe (the group policyholder).

Before finalising your booking, it is imperative that you thoroughly review the insurance policy to understand the extent of the coverage it offers. We recommend sending insurance details to all trip participants at the time of booking to ensure everyone, including parents or guardians for those under 18, is well-informed about the complete terms of the policy.

If you choose to take out travel insurance with Club Europe, please bear in mind that your policy will become active as soon as we receive deposits for all group members. If this coverage doesn't meet your specific needs, you have the option to opt out of the Howden policy.

Let us know within 14 days of booking if you wish to do so.

Key Features and Benefits:

A 24-hour helpline for medical emergencies.
Cover for emergency medical expenses in the event of illness or injury.
Protection against cancellation or curtailment charges.
Cover for loss or damage to baggage and personal belongings.
Inclusive coverage for a wide range of sports and activities, including winter sports.

Key Eligibility and Exclusions:

Not available for individuals aged 85 or older.
No coverage for cancellation or curtailment charges, emergency medical expenses, or personal accidents related to conditions outlined in the 'Important Conditions Relating to Health' section—please refer to the group policy wording and applicable endorsements for more information.
No coverage if the FCO (Foreign and Commonwealth Office) or the World Health Organisation has issued travel advisories against your destination.
No coverage if your travel doesn't commence from and return to your home country.
Claims may be subject to an excess, depending on the policy's section.
No coverage for medical epidemics or pandemics

Important documents:

Still have questions?

If you can’t find the answer you’re looking for, our friendly team are always happy to answer any of your queries.

Passports and Visas

It is the group leader’s responsibility to ensure all passports and visas are both up to date and valid for entry into the country or countries you will be visiting.

Group leaders must liaise directly with parents to ensure all passports and visas are up to date and valid for entry into the country or countries their students will be visiting.

It is the parents' responsibility to confirm whether their child needs a visa to travel and to oversee this process. A useful website to help parents with acquiring visas is Student Expedition Extras. Click on your "destination" and follow the instructions.

We recommend starting the visa application process as soon as you have confirmed the booking, as some embassies require at least 6 months to provide appointments.

Club Europe will provide the necessary documents to assist but can only do this once we have received the following:

First deposits: to confirm the trip is taking place.
Passenger names & gender for those needing visas (as they appear in the passport).
Dates of birth for those needing visas.

Please note that failure to obtain a travel visa and therefore inability to travel is not an insurable cancellation condition. The cancellation will therefore be liable to our standard cancellation terms.

If you are a GEMS school, GEMS have an approved Travel agency, Al Rostamani Travels, which can offer visa services. They have a dedicated email - ART-GEMS@alrostamanigroup.ae

Travel advice by country

For specific travel advice about the country or countries you are visiting, please visit the relevant government office website where you live. For the UK, visit the Foreign & Commonwealth Office site www.fco.gov.uk

The UK Global Health Insurance Card (GHIC)

Under Britain’s new agreement with the EU, UK residents can continue to access emergency care in the EU, using the new GHIC, which will gradually replace existing European Health Insurance Cards (EHIC).

EHIC and GHIC cards offer equivalent protection and you only need to apply for a GHIC when your EHIC expires.

The GHIC is free and you can apply for one here

Like to know more?

Call us on +44 208 772 6446 or get in touch using the link below.

"Club Europe always go the extra mile to ensure our needs are met. They have continued to provide us with a good, varied tour programme demonstrating excellent customer service."

James Williams, Llandovery College, Carmarthenshire

"An amazing music tour made so much easier with the help of the staff at Club Europe. A huge thank you to everyone for helping to make the tour such a success. Worth every penny!"

Sue Waddington, Music teacher, Tonbridge Wells Girls Grammar School, Kent

"Everyone had a great time, including the staff. Atalanta coaches and staff were friendly and fun. We enjoyed the games and activities."

Darren Horsman, Football Coach, Buckswood Junior football Academy, East Sussex

"The S’Cool workshops at CERN really are the best way to get students to comprehend the awe and wonder of modern Physics. They tie in directly with Year 12 material. It's also a great way to entice Year 11s to take up Physics for A level. Some of them who were on our trip have already said they will."

Ben Ford, Head of Physics, St Dunstan's College, south east London

"The quality of reps as well as the rest of the Club Europe team has been a big factor in us returning with Club Europe as it gives us a lot of confidence and reassurance in resort. Our ski trip was fantastic as always, great skiing, great experiences."

Peter Loader, The Priory School, Surrey

"There were lots of educational benefits of our school trip including experiencing a different culture, speaking the language and learning about history."

Cecile Jones, Teacher of French, Trinity C.E. High School, South Manchester