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  • School Travel
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  • Our Individual Covid Promise

School travel

Our Individual Covid Promise

Our Individual Covid Promise
40 years of school travel

Our Promise

This is our commitment to working with all our schools  - whether you're a booked client or a prospective client - on an individual basis to ensure the best possible outcome for you.

One size does not fit all so, to try and keep your trip on track, we will offer a range of new flexible ways of operating. Our Promise will include:

  • Full cash refund or deferral of your tour to a future date should FCDO advice be in place for your tour destination 30 days prior to departure, providing your payments are up to date.
  • Flexibility on deposit payment amounts.
  • Flexibility of deposit due dates.
  • Flexibility on final payment date; and
  • Flexibility on final numbers – up to 10% reduction in your tour numbers, with full refund for those not travelling, before submission of final passenger list.

In short, our commitment is to work with you to give you the best service for your school.

The Club Europe Covid Promise
The Club Europe Covid Promise

Peace of Mind

We are proud to be a small family-run company offering a ‘never let you down’ personal service to everyone who travels with us.

Despite the huge challenges Covid presents, we see no reason to change now! In the height of the pandemic we were one of the few travel companies to - where it was possible - issue full refunds. We contacted all our clients quickly and worked with them individually to ensure the best possible outcome for their school; whether this was a full refund, a deferral or cancellation of their tour.

We fully intend to continue to treat all our clients in the same honest and honourable way we have always done.

In Safe Hands

We are learning how to overcome the practical challenges posed by Covid-19 and have worked closely with the School Travel Forum (of which we are founder members) to develop a comprehensive Covid-19 standards safety document - In Safe Hands.

This outlines the protocols needed to be put in place by schools and all STF tour providers to ensure pupils and teachers can travel with confidence when the time is right.

It includes:

  • A 24/7 teacher's helpline
  • A destination tracker with up-to-date protocols; and 
  • A raft of risk assessment, contingency planning and trip management advice.

Our team is also taking part in ongoing Covid safety training through the STF.

Please get in touch if you’d like us to email you a copy of this document.

New Safety Measures

Some of our new safety measures will include:

Safety on your coach tour: 

  • Where students are not in a bubble, we will be limiting the number of travellers on our coaches to observe social distancing rules.
  • All our drivers will wear masks and visors and hand sanitiser will be used by everyone before they step on board.
  • All our coach companies will introduce new cleaning protocols and new loading and unloading procedures.

Safety on your trip:

  • All our accommodation centres will provide you with details of their new Covid-secure safety protocols, ranging from temperature checks and new hygiene procedures to contactless payments.
  • We are adapting our itineraries to ensure the safety of our students at all times.
  • We will adhere to and keep up to date with all the necessary protocols at airports and during airport transfers to ensure our flight groups are safe.

We will ensure that all the restaurants, educational and activity centres, museums, galleries and performing venues we use will have the most up-to-date Covid safety procedures in place.

ASK US!

We hope our Promise gives you the reassurance you need. If you still have questions, we'd be happy to talk to you. Please email travel@club-europe.co.uk to arrange a convenient time.

The Club Europe Covid Promise
The Club Europe Covid Promise

Like to know more?

Call us on Freephone 0800 496 4996 or get in touch using the links below.

Contact us Request a quote

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Trip rating

Club Europe offer a great personal service, helpful and always proactive and patient. They are really positive and professional.

Alexandra, Head of Physics, Alleyn’s School London

I have had excellent service as always. We used the sites as sources of historical evidence to aid GCSE performance. All aspects of the trip were very well organised.

Patrick, History Teacher, Hampshire

School Travel Since 1980
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Educational tours

  • School Trip to Venice
  • School Trip to Barcelona
  • Geography trip to Sierra de Gredos
  • Language Trip to Barcelona
  • Language Trip to Madrid
  • Language trip to Sierra de Gredos
  • Science/CERN Trip to Geneva
  • ICT Trip to London
  • Media and Film studies Trip to London
  • Performing Arts Trip to London
  • Geography Trip to the Ebro Delta
  • Food Technology Trip to Barcelona
  • Art and Design Trip to Madrid
  • School Trip to Tokyo
  • Art and Design Trip to Amsterdam
  • Business Studies Trip to Amsterdam
  • History Trip to Krakow
  • Religious Studies trip to Krakow
  • Religious Studies Trip to Warsaw
  • Service Learning trip to Óbidos
  • Business and Maths Trip to Bucharest
  • Art and Design Trip to Barcelona
  • Performing Arts Trip to Stratford-Upon-Avon
  • School Trip to London
  • Language trip to Laon
  • STEM trip to Paris
  • STEM Trip to Amsterdam
  • Geography trip to Almeria
  • Geography trip to Andorra
  • English Literature trip to The Lake District
  • Geography trip to Scotland
  • History trip to Belfast
  • History trip to Jersey
  • Language trip to Brittany
  • Geography and Service Learning trip to the Lake District
  • Spanish Language Trip to Cádiz
  • Art and Design Trip to New York
  • Business Studies Trip to New York
  • Computer Science trip to Silicon Valley
  • History Trip to Washington
  • Performing Arts Trip to New York
  • Politics Trip to Washington, DC
  • School Trip to New York
  • Science trip to Florida
  • Service Learning trip to Budapest
  • Science trip to Cornwall
  • School Trip to Sorrento
  • Language Trip to Normandy
  • Language Trip to Paris
  • Language Trip to Reims
  • School Trip to Paris
  • Theatre Studies Trips to Europe
  • Art and Design Trip to Augsburg
  • Art and Design Trip to Berlin
  • Business Studies Trip to Frankfurt
  • Business Studies Trip to Munich
  • History Trip to Normandy
  • Classics Trip to the South of France
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  • Art and Design Trip to Belgium
  • WWI Battlefields trip
  • Business Studies Trip to Brussels
  • Christmas Market Trips to Europe
  • Science trip to Belgium
  • School Trip to Beijing
  • School Trip to Hong Kong
  • Business Studies Trip to Prague
  • Art and Design Trip to Normandy
  • Classics Trip to Trier and Mainz
  • Language Trip to the Rhineland
  • Art and Design Trip to Florence
  • Classics Trip to Bay of Naples
  • Classics Trip to Rome
  • Food Technology Trip to Florence
  • Food Technology Trip to Rome
  • Geography Trip to Sicily
  • Art Trip to Florence
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  • Performing Arts Trip to Verona
  • English Trips
  • Geography Trip to Reykjavik
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  • History Trip to Dresden
  • History Trip to Berlin
  • History Trip to Leipzig
  • School Trip to Berlin
  • School Trip to Cologne
  • School Trip to Munich
  • School Trip to the Black Forest
  • Science Trip to Dresden
  • Classics Trip to Athens
  • Religious Studies Trip to Rome
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