Total Support and Financial Security

Total Support

As a long-standing family-run company we truly care about all the groups who travel with us.

Supporting them and ensuring they have a safe, successful and smooth-running school trip is our top priority.

Our Managing Director, Tim Johnson, took over the running of the company from his father in 2000. He and his wife Fiona – our HR director - proudly maintain Club Europe as a family business with care and support for both customers and employees at the heart of everything they do.

Support from a family-run company
Support from a family-run company

Financial Security

We are bonded with ABTOT, hold an ATOL licence and are members of the School Travel Forum, offering you financial security.

ABTOT (no 5520)

The Association of Bonded Travel Organisers Trust Limited (ABTOT) provides financial protection under The Package Travel and Linked Travel Arrangements Regulations 2018 for Club Europe no. 5520, and in the event of their insolvency, protection is provided for:

  • Non-flight packages

ABTOT cover provides for a refund in the event you have not yet travelled or repatriation if transportation was included in your package.  Please note that bookings made outside the UK are only protected by ABTOT when purchased directly with Club Europe. 

In the unlikely event that you require assistance whilst abroad due to our financial failure, please call our 24/7 helpline on 01702 811397 and advise you are a customer of an ABTOT protected travel company.

You can access The Package Travel and Linked Travel Arrangements Regulations 2018 here:  https://www.legislation.gov.uk/uksi/2018/634/contents/made

You can find out more about ABTOT here: https://www.abtot.com/

ATOL (no 4249)

All the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. When you pay you will be supplied with an ATOL Certificate. Please ask for it and check to ensure that everything you booked (flights, hotels and other services) is listed on it. Please see our booking conditions for further information or for more information about financial protection and the ATOL Certificate go to: www.atol.org.uk/ATOLCertificate

STF assured and LoTC badge holder

Club Europe is a founding member of the School Travel Forum (STF). School Travel Forum has been a trusted quality mark for over 20 years, leading the UK school travel sector in providing assured service standards and promoting high-quality learning experiences at home and abroad.

 School leaders and teachers trust our members for the level of assurance, advice and support that they provide when planning and organising their educational visits.

For more information please go to : https://www.schooltravelforum.com/

Like to know more?

Call us on Freephone 0800 496 4996 or get in touch using the link below.

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Trip rating

"Club Europe always go the extra mile to ensure our needs are met. They have continued to provide us with a good, varied tour programme demonstrating excellent customer service."

James Williams, Llandovery College, Carmarthenshire

"There were lots of educational benefits of our school trip including experiencing a different culture, speaking the language and learning about history."

Cecile Jones, Teacher of French, Trinity C.E. High School, South Manchester

"The quality of reps as well as the rest of the Club Europe team has been a big factor in us returning with Club Europe as it gives us a lot of confidence and reassurance in resort. Our ski trip was fantastic as always, great skiing, great experiences."

Peter Loader, The Priory School, Surrey

"The S’Cool workshops at CERN really are the best way to get students to comprehend the awe and wonder of modern Physics. They tie in directly with Year 12 material. It's also a great way to entice Year 11s to take up Physics for A level. Some of them who were on our trip have already said they will."

Ben Ford, Head of Physics, St Dunstan's College, south east London

"Everyone had a great time, including the staff. Atalanta coaches and staff were friendly and fun. We enjoyed the games and activities."

Darren Horsman, Football Coach, Buckswood Junior football Academy, East Sussex

"An amazing music tour made so much easier with the help of the staff at Club Europe. A huge thank you to everyone for helping to make the tour such a success. Worth every penny!"

Sue Waddington, Music teacher, Tonbridge Wells Girls Grammar School, Kent