With 46 years’ experience Club Europe are UK leaders in organising youth travel. We are specialists in school ski tours, concert and educational tours, throughout Europe and beyond. 

We are looking for a dynamic new Ski Tours Account Manager to join our growing team. This is a full-time role of 37.5 hours a week with a minimum of 30 minutes per day lunch break (unpaid). 

Our ski tours team arranges school and youth tours to European ski resorts for both UK and international schools. We create bespoke ski trips including all the essential ski elements, plus excursions, to meet our clients’ individual requirements.  

Club Europe provides

• Salary: £30,000 base salary + commission. OTE £35,000 in first year (uncapped) 
• Hybrid working (London office + remote working) 
• Training – initially in our London office 2-3 days per week with offer increased remote flexibility upon the successful completion of probation for the right candidate 
• 28 days holidays (8 bank holidays inclusive) plus 3 days gifted Christmas closure days 
• Extensive training on our ski tour programme 
• Small family-run company with great team spirit 
• Opportunities to travel abroad 
• Workplace pension after probationary period 
• Private healthcare scheme (subject to eligibility and length of service – currently 3 years) 

Do you have the following? 

• Passion for skiing or snowboarding 
• At least 1 year’s sales and customer service experience 
• Experience of travelling to or working in European ski resorts 
• Determination and resilience, with high levels of confidence 
• Excellent standard of spoken and written English 
• Finely tuned administrative skills with the ability to prioritise tasks 
• Outstanding communication, customer service and people skills 
• Good knowledge of the Microsoft Office package and ability to learn new systems and tools 

Your duties and responsibilities will include

• Proactively identifying and contacting ski leaders with the aim of promoting our ski tours and securing initial consultations. 
• Developing strategies and using successful sales tools and techniques to convert prospective clients into sales. 
• Using your own ski and travel experience to advise clients on our destinations and ski products. 
• Managing warm leads and ensuring Club Europe remains the preferred choice over competitors. 
• Maintaining and developing relationships with your clients until their departure on tour, through meetings, calls and emails. 
• Meeting your sales target.